Telecommunications Operators Get Customized Voice-Activated Digital Assistant from Nokia

Engineers and telecom operators will soon have access to a digital voice assistant that was built specifically for them. Think of it just like you would Amazon’s Alexa, Microsoft’s Cortana or Apple’s Siri, except it’s strictly for the telecommunications industry. Introducing the “Multi-purpose Intuitive Knowledge Assistant”, or “MIKA” for short, developed by Nokia. Nokia has created…

Avaya Files For Chapter 11 Bankruptcy, What Now?

Avaya, after much anticipation, finally made it official by filing for Chapter 11 Bankruptcy.   Avaya is one of the recognized leaders in providing global solutions for customer and team engagement, business phone systems, unified communications, networking and a host of other telecommunications products. The move was made in an effort to get out from…

Hospitality Industry – Top 10 Communication Trends in 2017

If you’ve been inside of any hotel, motel or other hospitality business in the last few years you know that they are, technologically, light-years ahead of anything you parents may have booked back in their day.   Most now are great little hubs for activity ranging all the way from family-friendly vacations to business seminars, with…